Getting Started

Important Patient Information

• Your doctor’s office will fax your prescription directly to IPS. We are here to help. If your provider needs help creating your custom formulation, our pharmacists are here for consultation to ensure all your needs are met.

• We are not able to compound copies of commercially available medications.

• You will receive a call from our Customer Care Team to confirm your prescription, shipping information and obtain payment.

• To avoid delays, please provide your physician with a reliable phone number where you can be reached.

• Your medication will be shipped via USPS to your home, typically arriving 2–3 business days after processing. Next day shipping is available for an additional fee.

• Please allow your doctor at least 24 hours after your appointment to send your prescription to our pharmacy, and for processing to begin.

• Please feel free to reach out to us at any time to check the status of your order.

• Medications that have valid refills may be requested via the refill request link: Click Here